Our OLM (Online Listing Management) solution manages visibility, ensuring key contact information online for all your service lines, practices and providers are correct on the sites that matter most. We will make recommendations on which listings you should address and why then provide a dedicated account manager who will become an extension of your department ensuring information is kept up to date as changes happen on a regular basis and need to be addressed timely.
Our ORM (Online Review Management) consulting service begins with a discussion, focusing on organizational goals, culture and rate of adoption to change. There are different strategies when it comes to reputation management, there is no one size fits all solution. We promote proactive reputation management solutions and help clients identify the tool, solutions and processes that best fit their individual needs.
Our OEM (Online Engagement Management) consulting service includes the recommendation for a robust Provider Directory, we strongly believe that your branded provider profile should serve as the authoritative source on the web for your employed providers. Armed with valuable insight, we focus on how we can improve your provider directory with the type of information to support patients in choosing a provider and tools that make doing business with you as easy as getting their pet groomed!